Hi All, Last Friday (Friday 13th), I attended BrightonSEO. It’s been a real eye opener, not so much in terms of SEO learnings (aside from deep dives in to log files), probably as I’ve been doing this for around 15-years, but more so in terms of what is happening in the marketplace and how things... Continue reading BrightonSEO – When, Who, Where, What, How – Your questions answered….

Hi All, I am going to show you how I plan to get us to number 1 on Google for the term “SEO Canary Wharf”. To caveat, this article isn’t all-encompassing SEO guide. I know that it doesn’t include everything. This article is simply an abridged version of an SEO guide to get people started.... Continue reading SEO101 – How to do SEO? – An SEO Guide for Beginners – How to Improve SEO within 24 hours.

I’ve spent the past several weeks collating my notes, researching articles and analysing the past 10-years of running an agency to compile a guide pertaining to what skills I believe the ideal key account manager should possess. Why is this important? At novi, a substantial amount of our business is generated from referral, word-of-mouth and... Continue reading What makes an Ideal Key Account Manager?

Summary Here is my Ultimate Guide to Key Account Management. I’ve broken this down in to 54 tips and techniques to achieve success for your accounts. This isn’t by any means comprehensive, nor is it an order of priority, it simply exists as a working document to help you improve your Account Management techniques. This... Continue reading The Ultimate Guide to Key Account Management – 54 Tips for Success

My journey began very much by accident, I was 19 years old and following a 3-month period of unemployment (which made me value the need for work as part of life), I joined a sales team. I had recently departed a role with a market research company (which I suppose is where really where my... Continue reading When did my agency journey begin?

Toward the very end of the day, I often find myself clutching at quick fix jobs to do before all my hours have been exceeded. Generally speaking, I do this because I feel as though I haven’t completed everything that I had planned to do on that day. More often than not this is due... Continue reading Instant Gratification

For those of you who have ever attempted to create and maintain a blog you will know that it is quite the challenge. This isn’t my first rodeo (a saying that I’ve picked up from one of our novi team), however, I still struggle to know where to begin. With this said, I’m going to... Continue reading What is this?